Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a notification with tracking information once your order has shipped.
Note: During high-volume periods or sales, processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option	Estimated Delivery Time	Cost
Standard Shipping	3–7 Business Days	$7.95
Express Shipping	N/A
International Shipping	7–14 Business Days	$19.95

4. Address Changes & Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the buyer. If you need to change your shipping address, please contact us at glowtheoryskinn@gmail.com within 2 hours of placing your order.

5. Damaged, Lost, or Stolen Packages

Damaged Items: If your order arrives damaged, please take photos of the packaging and items and contact us immediately at glowtheoryskinn@gmail.com with your order number.
Lost or Stolen Packages: Once a package is marked as delivered by the carrier, we are not liable for lost or stolen items. Please reach out directly to the courier to file a claim.

6. Customs, Duties & Taxes (For International Orders)

Glow Theory Skin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).